Include FAQs Answer #3
All of our items are being customized especially for the customer. For each product we spend a lot of hours to make it look the best way there is and hence, we can only accept returns if the product arrive defective, are delivered extremely late, or Faceit Gallery made a mistake in the order.
If you are not satisfied with your order please contact us immediately and we will do our best to handle any situation.
Items can be returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges unless the item arrived defective or it was a mistake made by Faceit Gallery.